How to order

If you have found any interesting products or like to request for any other that is not found on our website just contact us or write an email to

Order quantities

Depending on the products you choose we can offer carton size quantities. However, some items might have a minimum order quantity of 1 pallet per SKU.

Shipment origin

Most products will be shipped from our consolidation warehouse and/or cold store in Hamburg/Germany. You can choose either to order EXW Germany or to any harbour worldwide. Other Incoterms on request.

Order process and shipping duration

After your confirmation, we place an order with our suppliers/manufacturer to always get the freshest batches possible. This can take about 2-3 weeks (depending of the products) until we receive the products at our warehouse. Export documentation and shipping papers ( commercial invoice, packing list and B/L) will be done unless you order EXW. The ship will leave at the next available slot and depending on your location will sail for about 4-6 weeks.

Payment terms

Our payment policy is 30% deposit payment with order / 70% balance payment against B/L (on basis CFR/CIF) and/or before collection (on basis EXW).

For details and other arrangements please do contact us.